According to a recent Verizon Small Business survey, nearly two out of three (63%) small businesses are utilizing digital tools and technologies to change business processes and customer experiences. Additionally, 40% of small businesses stated that COVID-19 drove them to increase revenue generated through digital and online operations. Small businesses are embracing technology in a big way and these solutions will be key to recovery and success.
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If your job depends on winning, keeping and growing SMB customers at scale, we invite you to join thousands of your B2SMB peers who count on the Institute for critical information, actionable insights, and the skills needed to succeed.