The 2010’s was a decade driven by the emergence and evolution of mobile technology, making it easier to communicate than ever before. Think Mobility Print and Print Deploy. It also launched “big data” into the mainstream, and support teams had more information about their customers than ever before. It’s time to look even further down the road towards the future of customer support.

Read more here: https://www.acd-inc.com/blog/2020/05/28/the-future-of-b2b-customer-support-a-few-tips-on-how-to-be-impactful/