In an era where remote work has become commonplace, many customer success managers aren’t too happy. Why? Don’t they enjoy working from their home office? Sure, many professionals do, but their dissatisfaction is because the home office lifestyle inhibits their ability to meet face-to-face with customers. These in-person interactions are the foundation of many excellent customer relationships, and it can sometimes be a challenge to build or sustain relationships without them.

Read more here: https://www.business2community.com/brandviews/teamsupport/maintaining-strong-b2b-customer-relationships-without-face-to-face-interaction-02297659