MORRISVILLE, December 3, 2019 – A new global study commissioned by Lenovo™ (HKSE: 992) (ADR: LNVGY) finds that close to half (40 percent) of all SMB employees who participated in the study are dissatisfied with their work environments. As an increasingly mobile workforce shapes employee expectations for access to technology that enables co-working, shared spaces and better work-life balance and integration, SMBs appear to have fallen behind the curve on delivering positive employee experience (EX).

SMBs are key to economic growth, representing over 90 percent of the business population, 60 to 70 percent of employment, and 55 percent of GDP in developed economies.2 The new Lenovo study, conducted by Forrester Consulting, gathered responses from 813 employees and 803 device buyers from companies with fewer than 1,000 employees globally to evaluate EX trends among SMBs. The markets include the UK, US, France, Italy, Germany, Russia, India, Indonesia, Mexico, Singapore, South Korea, Taiwan, Thailand, and Vietnam.

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