January 17, 2019

Logistics is becoming the battleground for retailers looking to compete with Amazon. Over the past year, both Walmart.com and eBay have partnered with third-party logistics providers to compete with Amazon’s two-day shipping standard. (Digiday) RELATED: Bringg which works to optimize and manage logistics and other aspects of the delivery process, has raised $25 million to expand its business. (TechCrunch)


A new survey from Pew Research Center suggests that the vast majority of US users don’t know how Facebook advertising works. When respondents found out, most said they were uncomfortable with the assumptions Facebook had made about them. (Wired)


A new report finds that 95% of consumers don’t want to talk to a robot when they are shopping, neither online nor in brick-and-mortar stores.And 86% have no desire for other shiny new technologies either, like artificial intelligence and virtual reality. (Fast Company)

Small businesses are building on the potential Amazon Echo devices offer by buying into Alexa for Business. The new service allows employees to use the AI assistant to streamline and automate work production. (SmallBizTrends)


Looking to bridge the gap between offline and online retail experiences, Doddle’s click-and-collect platform is launching in the United States this week. The company helps retail partners create smoother buying experiences for customers who want to take advantage of one-click online ordering while avoiding the process of delivery. (Street Fight)


One of Yelp Inc.’s largest investors thinks the user-review website’s shares could almost double and is prepared to launch a proxy fight if the company doesn’t follow its recommendations to improve performance. (Bloomberg)


We’ve spent quite a bit of time considering the SMB trends that took shape in 2018 and what they will mean to the Business-to-Small-Business ecosystem we so passionately support, writes the B2SMB Institute’s Dave Walker. Here are our Top 10, all of which we’ll actively address at our Playbooks19 event in March, and at our Leaders’ Forum in June. (B2SMB Blog)

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