Facebook may be so focused on being the global connector that it is overlooking its most important public relations point. In an interview with Sir Martin Sorrell this morning at the Techonomy conference, Sorrell noted that, “Facebook is not leveraging the fact that it is a significant driver of small and mid-sized business (SMB) growth when it is defending the company in the media and to regulators and legislators,” he noted. 

“Facebook is the primary means of connecting SMBs with employees, partners, and customers, yet they are failing to highlight the economic value that it brings to its members, societies, and countries,” he added..

Read more here: https://www.forbes.com/sites/jodywestby/2019/11/18/facebook-is-not-making-a-key-public-relations-point/#520bdf924e46