Erik Day on Dell’s B2SMB Approach: ‘Big City, Small Town Feel’

Erik Day, VP and GM, Small Business at Dell, spoke about working with SMBs in this month’s issue of Entrepreneur Magazine.  Here’s the relevant snippet from the article:

Dell’s Small Business hub in Nashville (one of two Dell SB hubs — the other is in Austin, Texas) has the specific mission to advise small businesses customers on the right IT to poise their business to “grow and thrive.” Whether customers have one or 99 employees, the small business experts on this team help organizations navigate through IT needs that can often hamstring early stage companies.

“Our approach to serving small business takes a page from the Nashville culture playbook: a big city with a small town feel,” said Erik Day, VP and GM Small Business at Dell. “We listen, address their needs, and then proactively help position their IT so that they are ready to grow, all while giving them access to Dell’s mother ship of end-to-end technology solutions.”

Posted by Peter Krasilovsky, LocalOnliner