If you’re a part of a B2B company, then you’re probably aware of how essential customer support is. B2B firms generally have small customer bases, who cannot afford to lose a few customers, unlike B2C companies that have a large customer base. Efficient B2B customer service can help your business stand out from the competitors.
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If your job depends on winning, keeping and growing SMB customers at scale, we invite you to join thousands of your B2SMB peers who count on the Institute for critical information, actionable insights, and the skills needed to succeed.